Terms of Service

Last Updated: January 19, 2026

Welcome to Tanglefoot Web Design

These Terms of Service govern your relationship with Tanglefoot Web Design ("we," "us," "our") when you use our website at tanglefootwebdesign.com and engage with our web design and development services.

By accessing our website or using our services, you agree to these terms in full. If you disagree with any part of these terms, you should not use our services. Please read these terms carefully before proceeding.

We reserve the right to modify these terms at any time. Changes become effective immediately upon posting to our website. Your continued use of our services after modifications indicates your acceptance of the updated terms. Check this page regularly to stay informed of any changes.

You must be at least 18 years old to use our services. By using our services, you confirm that you meet this age requirement and have the authority to enter into these terms.

The Services We Provide

Tanglefoot Web Design offers professional web design, development, and digital marketing services to businesses and individuals. Our services include:

Custom website design and development tailored to your needs
Website maintenance, updates, and technical support
Search engine optimization (SEO) to improve your online visibility
Google Ads campaign management and optimization
Web hosting solutions and domain management
Digital strategy consultation and planning

Each project is unique. Specific deliverables, timelines, costs, and requirements will be outlined in individual proposals or project agreements. These project-specific documents work alongside these general terms to govern our working relationship.

Our services are provided from Utah, United States. While we serve clients in various locations, our services must comply with U.S. laws and regulations.

Your Responsibilities as a Client

Successful projects require collaboration. When working with us, you agree to:

Provide accurate, complete, and truthful information
Respond to our requests for feedback, approvals, and materials in a timely manner
Supply all necessary content, images, branding materials, and access credentials
Ensure you have legal rights to all materials you provide
Make payments according to the agreed schedule
Communicate clearly about your needs, concerns, and expectations
Review deliverables promptly and provide constructive feedback
Maintain confidentiality of any login credentials or sensitive information we share

Delays in providing necessary information or approvals may affect project timelines. We'll work with you to minimize delays, but cannot be held responsible for timeline extensions caused by lack of client input.

Payment and Billing

Payment terms are specified in individual project agreements. Our general payment policies include:

Project deposits are typically required before work begins
Payment schedules may include milestone-based payments for larger projects
Final payment is due upon project completion or as otherwise specified
Invoices are payable within the timeframe stated (typically 15 days)
Late payments may incur interest charges or late fees
We reserve the right to pause work if payment terms are not met
Deposits and partial payments are generally non-refundable for work already completed

All fees are quoted in U.S. dollars unless otherwise specified. You are responsible for any bank fees, transfer charges, or currency conversion costs associated with payment.

Project Ownership and Rights

What You Own

Upon receipt of final payment, you receive ownership of the custom design work and final deliverables created specifically for your project. This includes the visual design, custom code written for your site, and the completed website or product we deliver.

What We Retain

We retain rights to:

Pre-existing code libraries, frameworks, and development tools we use
Templates, design systems, or starter files we've created
General methodologies and techniques applied to your project
The right to display your completed project in our portfolio
Any derivative works or improvements to our processes learned through your project

Third-Party Elements

Your website may include third-party components such as:

Licensed fonts, stock photos, or premium plugins
Open-source software and libraries
Platform-specific themes or extensions

These elements remain subject to their original licenses. You are responsible for maintaining any required licenses for third-party components.

Portfolio Rights

Unless specifically agreed otherwise in writing, we reserve the right to showcase completed projects in our portfolio, case studies, and marketing materials. If you prefer privacy, please discuss this with us before project commencement.

Revisions and Scope Changes

Your project agreement specifies the number of revision rounds included. We're committed to getting your project right, but scope management ensures fair pricing and timelines.

Additional revisions beyond the agreed amount may incur extra charges. Major changes to project scope, functionality, or objectives after work has begun will require a new proposal and may affect pricing and timelines.

We differentiate between revisions (refinements to existing work within scope) and scope changes (new features or fundamental direction changes).

Timelines and Deadlines

We provide estimated timelines based on project complexity and our current workload. While we strive to meet all deadlines, timelines are estimates rather than guarantees.

Factors that may affect timelines include:

Delays in receiving client materials, feedback, or approvals
Scope changes or additional feature requests
Technical challenges or third-party service issues
Force majeure events beyond our reasonable control

We commit to communicating proactively about any anticipated delays and will work with you to minimize their impact on your business.

What You Can't Do

To protect our services and other users, you agree not to:

Use our services for any illegal purpose or in violation of any laws
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt our services or servers
Impersonate Tanglefoot Web Design or misrepresent your relationship with us
Copy, modify, or distribute our proprietary tools or code without permission
Use our services to harm, harass, or defraud others
Scrape, data mine, or use automated tools to collect information from our website
Submit false, misleading, or fraudulent information
Reverse engineer any aspect of our services

Warranties and Guarantees

We stand behind our work and commit to delivering professional services using industry best practices. However, realistic expectations are important:

What We Warrant

Services will be performed in a professional and workmanlike manner
We have the right to provide the services we offer
Deliverables will substantially conform to agreed specifications

What We Don't Guarantee

Specific traffic, rankings, conversions, or revenue results
Compatibility with all future browser or platform updates
Uninterrupted operation of third-party services or hosting
Search engine rankings or algorithm changes

Digital services are provided "as is" after delivery and acceptance. We offer ongoing maintenance and support services separately if you need continued assistance.

Limitation of Liability

To the maximum extent permitted by law, Tanglefoot Web Design's total liability for any claims related to our services is limited to the amount you paid us for the specific service in question.

We are not liable for:

Indirect, incidental, or consequential damages
Lost profits, revenue, or business opportunities
Data loss or corruption
Third-party actions or service interruptions
Issues arising from your misuse of deliverables

This limitation applies regardless of the legal theory (contract, tort, negligence, etc.) and even if we've been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold Tanglefoot Web Design harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:

Your use of our services
Your violation of these terms
Content or materials you provide to us
Your infringement of third-party intellectual property rights
Your violation of applicable laws or regulations

Termination

Either party may terminate a project agreement with written notice. Termination consequences:

If You Terminate

You remain responsible for payment of all work completed to date
Deposits and payments for completed work are non-refundable
We will provide completed work elements upon receipt of payment
Partially completed work remains our property until paid for

If We Terminate

We may terminate if payment terms are violated
We may terminate if you violate these terms
We will provide completed work and refund any unearned deposits
You remain responsible for work completed through termination date

Privacy and Data

We take privacy seriously. Please review our Privacy Policy at tanglefootwebdesign.com/privacy-policy to understand how we collect, use, and protect your information.

By using our services, you consent to our privacy practices as described in that policy, which is incorporated into these terms by reference.

Third-Party Services and Links

Our services may integrate with or link to third-party platforms, tools, or websites. These external services have their own terms and privacy policies that govern your use.

We are not responsible for:

The availability, accuracy, or content of third-party services
Privacy practices of external platforms
Changes to third-party services that affect your website
Fees charged by third-party providers

Your use of third-party services is at your own risk. We recommend reviewing their terms before integration.

Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during our working relationship. This includes business strategies, trade secrets, financial information, and unpublished materials.

Confidentiality obligations survive the termination of our agreement and continue indefinitely unless the information becomes public through no fault of the receiving party.

Governing Law and Disputes

These terms are governed by the laws of the State of Utah, United States, without regard to conflict of law principles.

Any disputes arising from these terms or our services must be resolved in the state or federal courts located in Utah. You consent to the exclusive jurisdiction of these courts.

Any legal claims must be filed within one year after the cause of action arises. Claims filed after this period are permanently barred.

Before initiating legal action, both parties agree to attempt good-faith negotiation to resolve disputes.

General Provisions

Entire Agreement

These terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between you and Tanglefoot Web Design.

Severability

If any provision of these terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or if that's not possible, removed. The remaining provisions continue in full effect.

No Waiver

Our failure to enforce any right or provision of these terms does not constitute a waiver of that right or provision.

Assignment

We may assign our rights and obligations under these terms to another party. You may not assign these terms without our written consent.

Electronic Communications

You consent to receive communications from us electronically via email or through our website. Electronic communications satisfy any legal requirement for written communication.

Get in Touch

Questions about these terms? Need clarification on any point? We're here to help.

Tanglefoot Web Design
Email: jackson@tanglefootwebdesign.com
Location: Utah, United States

We typically respond to all inquiries within 1-2 business days.

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